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- If Yahoo Mail isn't working for you, there are a few potential issues that could be the cause.
- In some cases, both ad blockers and outdated internet browsers can stop Yahoo Mail from working.
- You should also make sure that you're sending emails to the correct addresses, and haven't accidentally blocked anyone.
- Visit Business Insider's Tech Reference library for more stories.
Like most email clients, Yahoo Mail isn't perfect.
If you're having difficulty with Yahoo Mail on your Mac or PC and suspect something is wrong, follow our brief troubleshooting guide here to fix the issue.
Check out the products mentioned in this article:
Apple Macbook Pro (From $1,299.00 at Apple)
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How to fix Yahoo Mail when it's not working
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Before you do anything else, if you have an ad blocker installed, try disabling it and refreshing the page. Ad blocking software can sometimes stop websites from loading correctly.
If the problem persists, find your problem in the guide below and try the matching troubleshooting method.
If the Yahoo Mail website is very slow, or the buttons and menus aren't working
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It's possible that the issue is with your internet browser. If you're on a desktop or laptop, make sure you're using a Yahoo-compatible browser — either Firefox, Chrome, Safari, or Edge — and that your browser has installed its most recent update.
There might also be an issue with your internet connection. Try running a speed test, and check to see if other websites are just as slow. If they are, get closer to your router, or try resetting it.
Clearing your internet browser's cache may help as well. If you're using a mobile device, make sure you're using the Yahoo Mail app and that it has the most recent update installed.
If you're having trouble signing in
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Have you ever logged into Yahoo Mail on this device before? If not, there might be an issue.
If it's a new computer or mobile device, and you're using Yahoo Mail on it for the first time, you'll be asked to verify your information. If you've made too many unsuccessful login attempts, your account may lock for 12 hours before you're allowed to sign in again.
If you're worried that your account may have been hacked, select the "Forgot Password" option and change your password immediately.
See the rest of the story at Business Insider
See Also:
- How to change your payment method on HBO Max, no matter how you signed up for it
- How to delete saved passwords on Google Chrome, so that your login data isn't stored by Google
- How to unblock email addresses on Yahoo Mail, so that you never miss an important message
SEE ALSO: The best all-in-one PCs you can buy
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