Ticketmaster announces it will offer refunds on postponed events after backlash from angry customers and lawmakers (LYV) - Creak News

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Ticketmaster announces it will offer refunds on postponed events after backlash from angry customers and lawmakers (LYV)

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tomorrowland festival concertRuben Gutierrez Ferrer/Shutterstock

  • Ticketmaster said it will issue refunds for postponed events as well as those that are canceled. 
  • Last week, two lawmakers blasted the company for appearing to drag its feet on refunds. 
  • The company's president explained in a letter that, as a middleman, the company doesn't always have the cash on hand for refunds, but is working with event organizers. 
  • Visit Business Insider's homepage for more stories.

Ticketmaster has assured customers that it will issue refunds for the tens of thousands of events affected by the coronavirus pandemic.

The Live Nation subsidiary's statement came after a subtle change on the ticketing giant's website — and subsequent New York Times report — sparked outrage from consumers, members of Congress, and a state attorney general.

See the rest of the story at Business Insider

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