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Business Insider IntelligenceThe UK's top banks are going to new lengths to make their mobile channels more attractive to customers, as customers stream into digital channels and as the challenger bank threat looms larger.
In Business Insider Intelligence's first annual UK Mobile Banking Competitive Edge Study, exclusive data shows that 72% of all UK respondents surveyed use mobile banking. Of those that use mobile banking, 82% said mobile was their primary banking channel and 62% said they would even change banks if the mobile banking experience fell short.
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See Also:
- Amex's proprietary billed business took a steep drop in March thanks to the coronavirus pandemic
- Chase is warning PPP applicants about backlogs ahead of the latest stimulus package
- Singapore Fintech Association and Razer Fintech partnered to support Singapore's fintech industry amid the pandemic
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