BI Intelligence
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The way incumbent banks onboard and verify the identities of their customers online is inconvenient and insecure, resulting in lowered customer satisfaction and loyalty, and security breaches leading to compensation payouts and legal costs.
It’s a lose-lose situation, as consumers become disgruntled and banks lose business. The problem stems from the very strict verification standards and high noncompliance fines that banks are subject to, which have led them to prioritize stringency over user experience in verification. At the same time, this approach doesn't gain banks much, since the verification methods they use to remain compliant can actually end up compromising customers' personal data.
See the rest of the story at Business Insider
See Also:
- IHS Markit has acquired stake in UK-based blockchain startup Cobalt
- Acorns is now valued at $860 million following a $105 million funding round
- SBI Holdings' $450 million AI- and blockchain-focused fund is weighing up an investment in Onfido
from Business Insider https://read.bi/2EMqtxU
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