Amazon's Alexa suffered outages on Christmas Day as people around the world started using their new Echos

• Amazon's Alexa suffered outages in Europe on Christmas Day as people who received Echos as gifts rushed to set up the virtual assistant.
• The Alexa app is needed to operate Amazon's Echo Dot and other smart home devices, and Amazon noted that this year brought record sales for smart home tech.
• Connection issues lasted a few hours but were ultimately corrected by Amazon.

Amazon's Alexa virtual assistant suffered service outages in Europe on Christmas Day, likely due to a flood of new users using the Alexa app. Amazon said that 2018 brought record sales for smart home devices, and the company's own Echo Dot smart speaker was one of the best-selling items.

Amazon's Alexa service is required to set up the Echo Dot and other smart devices, and with so many people receiving them as gifts on Christmas morning, the Alexa app saw a big surge in traffic. While the Alexa service held up in most countries, parts of Europe experienced poor connections to the app's servers.

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from Business Insider https://read.bi/2AfAQWX