Why customers should be wary of MoviePass and Sinemia, from class-action lawsuits to 'F' ratings from the Better Business Bureau

Marvel Studios/Disney

• Movie-ticket subscription services have been the hottest topic in the movie-theater business this year, as MoviePass has sparked a surge in customer interest.
• But both leaders in the space that aren't tied to a specific chain, MoviePass and Sinemia, have "F" ratings from the Better Business Bureau.
• They have also both been hit with class-action lawsuits that are ongoing.
• Since I began to report on the space, I have received hundreds of angry complaints from customers, especially in recent months.

Over the last year, the rise of MoviePass has helped stoke widespread interest in movie-ticketing subscription services. But the Better Business Bureau has a message for potential customers: buyer beware.

In general, there are two main types of subscription services on the market in the US: those tied to a specific theater chain like AMC Stubs A-List (AMC Theatres), and those that can be more widely used (like MoviePass and Sinemia).

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See Also:

• All the TV shows that have been canceled recently
• Low morale, staff firings, and new pricing plans coming: Inside the walls of MoviePass
• MoviePass' owner lost $130 million last quarter, as it saw a 'significant decline' in subscribers and 2 more board resignations

SEE ALSO: Low morale, staff firings, and new pricing plans coming: Inside the walls of MoviePass

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