How banks can use personalized services to increase customer satisfaction and compete with fintechs - Creak News

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How banks can use personalized services to increase customer satisfaction and compete with fintechs

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This is a preview of a research report from Business Insider Intelligence, Business Insider's premium research service. To learn more about Business Insider Intelligence, click here.

The ability to conduct banking activities via a sleek mobile app is no longer enough to satisfy consumers — it's table stakes. To differentiate, banks now need to work to provide additional tools that keep users engaged in-app and enable them to better manage their financial lives.

mobile banking featuresBusiness Insider Intelligence

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