BI Intelligence
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It hasn't been smooth sailing for telecoms in recent years. Native voice and messaging services, which once accounted for the vast majority of telecoms' subscriber revenue, are struggling to compete with over-the-top (OTT) apps, like Facebook Messenger, WhatsApp, and Viber — and they're losing.
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See Also:
- Google is making its Wear smartwatch OS even smarter
- Google just launched a text-to-speech feature for its emerging markets search app — and it uses AI to read aloud in up to 28 languages
- Three ways brands can benefit from adopting voice technology
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