MoviePass adds a new restriction: 'Every showtime may not be available' on the app, and it will 'vary from day to day' (HMNY)

• MoviePass is no longer guaranteeing that every movie showtime will be available on the app, CEO Mitch Lowe told customers on Tuesday. 
• The news comes less than a day after MoviePass announced plans to hike prices up to $15/month, and make big-ticket movies like "The Meg" and "Christopher Robin" unavailable for at least the first few weeks after release. 
• Lowe also says that MoviePass customer support may be limited in the near future, as it prioritizes customers who are already at the theater.

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MoviePass is adding a new limitation: Not every showtime for every single movie is guaranteed to be supported by the app.

"Showtimes that are offered through our service will vary from day to day, and every showtime may not be available," MoviePass CEO Mitch Lowe wrote in an email to customers on Tuesday afternoon. Previously, the service would support every 2D movie showing at all compatible theaters.

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