BI Intelligence
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It hasn't been smooth sailing for telecoms in recent years. Native voice and messaging services, which once accounted for the vast majority of telecoms' subscriber revenue, are struggling to compete with over-the-top (OTT) apps, like Facebook Messenger, WhatsApp, and Viber — and they're losing.
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See Also:
- Chat apps are extinguishing phone calls
- The Big Four telecoms are betting on 5G and wearables
- Barclays is partnering with MarketInvoice for SMB loans
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