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In the face of rising demand for data, increasingly saturated mobile markets, and stiff opposition from legacy players, tech entrants, and startups, global telecoms are locked in a battle for market share. These market pressures have led to vicious price wars for mobile services and, as a result, declining average revenue per user (ARPU).
Making matters worse, improvements in infrastructure and technology have made telecoms largely comparable in terms of coverage, connection speeds, and service pricing, meaning companies must transform their businesses if they hope to compete.
For many global telecoms, shoring up market share under today's pressures while also future-proofing operations means having to invest in AI. The telecom industry is expected to invest $36.7 billion annually in AI software, hardware, and services by 2025, according to Tractica.
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See Also:
- Vodafone and Rakuten's satellite JV could serve as an early model for telecoms integrating disruptive tech
- THE GLOBAL 5G LANDSCAPE: An inside look at how the US, China, South Korea, India, Brazil, and Mexico are initiating the next phase of 5G development
- AT&T's new internet-based TV service won't slow consumer cord-cutting
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